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Fit N Funky Shipping Policy

We ship from Melbourne, Australia using couriered post. All deliveries take place Monday - Friday during normal business hours. Orders placed between Monday- Thursday are shipped within 48 Hours. 

International customers please note: Fit N Funky is not responsible for any specific import tax on goods. It is your responsibility to understand any potential costs associated with bringing items into your country.

SHIPPING METHOD & ESTIMATED SHIPPING TIMES:

AUSTRALIA

‘Free Shipping’ orders

Shipping on orders within Australia, the delivery is expected within 1-5 business days, subject to available shipping supplies at the time of order.

Some delays are expected due to the COVID19 pandemic, and delivery restrictions, limitations.

International

Shipping method is Pack & Track or Registered Post depending on the country and delivery is expected within 3-21 business days.

Please see the Australia Post website for the expected shipping time for your country: http://auspost.com.au/apps/international-post-guide.html

Please note: Estimated international shipping times exclude any potential time spent in customs and may be subject to delay due to causes outside of Australia Post's control.

SHIPPING POLICIES

We can ship to basically any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Fit N Funky advises against shipping to APO/FPO addresses as transit time is often delayed and delivery is not guaranteed.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. We make every endeavour to deliver an order by the date and/or times requested, however delivery times are estimates only and we will not be liable for any delay in delivery whatsoever.

Please provide us with accurate delivery details, as we cannot accept responsibility for an incorrect delivery due to incorrect details as provided by you.  If you provide us with incorrect delivery details: 

  • If your parcel needs to be redelivered or redirected, you will incur additional charges, or 

If the parcel is left at the wrong address, we will not be able to recover the parcel so a new order will need to be placed by you, incurring full replacement costs.

Furthermore, Fit N Funky will not accept responsibility for returned parcels due to:

  • Left address/ unknown
  • Refused
  • Unclaimed i.e. absent from your premises for an extended period of time
  • Invalid or closed military designated unit or zip code
  • Not located at address provided

If your order is returned for any of these reasons, Fit N Funky will charge you for any further shipping & handling costs associated with your order. This includes shipping & handling fees for 'Free Shipping' purchases.

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over, or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

Stated delivery times are industry averages. Delays may occur during holiday and peak periods or extreme weather conditions. Remote deliveries are subject to local transport schedules and may encounter extended delays.

If your order has not arrived within the allotted time, please contact the shipping company, using the reference number supplied to you.